Frequently Asked Questions
Everything you need to know about shopping with Perry Ellis.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also track your package by visiting the 'Order Status' page on our website.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.
Do you offer international shipping?
Yes, Perry Ellis ships to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I determine my correct size?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. It includes detailed measurements for shirts, trousers, and outerwear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Klarna or Afterpay.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You may cancel an order within 30 minutes of placement; after that, we are unable to make changes, but you can return the items once received.